Shipping Policy
Order Processing
All orders are processed within 1–2 business days (Monday–Friday, excluding U.S. holidays) after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a confirmation email once your order has shipped.
Shipping Locations
We currently ship within the United States only, including:
- All 50 U.S. states
- Alaska and Hawaii
- APO/FPO/DPO addresses
- U.S. territories
We do not offer international shipping at this time.
Shipping Rates
We offer free standard shipping on all U.S. orders.
Free standard shipping applies to all supported U.S. destinations, including Alaska, Hawaii, APO/FPO/DPO addresses, and U.S. territories.
Shipping Method & Delivery Times
Contiguous U.S. Addresses
| Shipping Method | Delivery Estimate | Cost |
|---|---|---|
| Standard | 7–28 business days | Free |
Alaska, Hawaii, APO/FPO/DPO & U.S. Territories
| Shipping Method | Delivery Estimate | Cost |
|---|---|---|
| Standard | 7–28 business days | Free |
Delivery estimates refer to transit time after shipment.
Total delivery time = Processing time + Transit time.
Delivery times are estimates and may vary due to carrier delays, weather conditions, or seasonal demand.
Shipping Carriers
Orders may be shipped through major carriers such as:
- USPS
- UPS
- FedEx
The carrier is selected based on the delivery destination and operational requirements.
Order Tracking
Once your order has shipped, a tracking number will be sent to your registered email address.
You may also view available tracking information by logging into your account on our website and checking your order history.
Lost or Damaged Packages
If your order is lost in transit or arrives damaged, please contact us within 7 days of delivery.
Wisdomhatch
Email:
support@wisdomhatchinc.com
Phone:
+1 (623) 309-4782
We will review the issue and coordinate with the carrier to determine eligibility for a replacement or refund.